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Terms & Conditions
This Terms and Conditions policy ("Agreement") is a legally binding agreement between you ("Customer" or "You") and SPOK Technocom ("Company" or "We"), a registered company. By accessing, browsing, or using our website www.spoktechnocom.com and/or purchasing products or services from us, you agree to comply with and be bound by the terms and conditions outlined in this Agreement. Please read this Agreement carefully before using our services.
1. Acceptance of Terms
By using our services, you acknowledge that you have read, understood, and agree to be bound by this Agreement, as well as our Privacy Policy, which is incorporated by reference. If you do not agree with any part of this Agreement, you should not use our services.
2. Products and Services
a. Product Descriptions:
We offer a range of IT products and services as described on our website. Product descriptions and specifications are subject to change without notice.
b. Pricing:
Prices for products and services are listed on our website and are subject to change at any time. We reserve the right to modify or discontinue products or services without notice.
c. Orders:
Placing an order through our website constitutes an offer to purchase the product or service. We reserve the right to accept or reject any order in our sole discretion. An order is considered accepted when we provide confirmation.
3. Payment
a. Payment Methods:
We accept various payment methods, including credit/debit cards, bank transfers, and other methods as indicated on our website.
b. Payment Security:
We use secure payment processing systems, but we are not responsible for any unauthorized access or breach of your payment information.
4. Shipping and Delivery
a. Delivery Time:
We strive to deliver products within the estimated delivery times provided on our website. However, delivery times may vary depending on factors beyond our control.
b. Shipping Charges:
Shipping charges are determined based on the shipping location, method, and the weight/size of the product. These charges will be displayed during the checkout process.
5. Returns and Refunds
a. Return Policy:
We accept returns of eligible products within 7 days of delivery. Please refer to our Returns Policy on our website for detailed instructions and eligibility criteria.
b. Refunds:
Refunds will be processed in accordance with our Returns Policy and will be issued to the original payment method used.
6. Warranty
a. Product Warranty:
Some products may come with a manufacturer's warranty. Please refer to the warranty information provided with the product for details.
b. Service Warranty:
If we provide services, we will warrant that the services will be performed in a professional and workmanlike manner.
7. Limitation of Liability
a. Indirect Damages:
In no event shall the Company be liable for any indirect, consequential, special, or punitive damages, or any loss of profits or data, arising from the use of our products or services.
b. Maximum Liability:
The maximum liability of the Company for any claim, whether in contract, tort, or otherwise, shall not exceed the total amount paid by the Customer for the product or service in question.
8. Governing Law and Jurisdiction
This Agreement shall be governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts in India.
9. Changes to Terms and Conditions
We reserve the right to modify or update these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this Agreement periodically.
10. Contact Information
If you have any questions or concerns about this Agreement, please contact us at:
SPOK Technocom
Plot 76B, Upper Ground Floor, UG-1,
Shakti Khand-2, Indirapuram,
Ghaziabad 201014
Uttar Pradesh, India
+91 7906252825
By using our services, you agree to the terms and conditions outlined in this Agreement.