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Returns & Refunds

Last Updated: 10/2023

Thank you for choosing SPOK Technocom for your purchases. We are committed to providing high-quality products and services to our customers. Please read our Return and Refund Policy carefully before making a purchase.

1. Returns

We understand that sometimes products may not meet your expectations or may arrive damaged. In such cases, we offer a hassle-free return process. Please adhere to the following guidelines when initiating a return:

1.1 Eligibility for Returns

  • You may request a return within 1-2 days of receiving your product.

  • To be eligible for a return, the product must be in its original condition, including all accessories, packaging, and any promotional items that were included.

1.2 How to Initiate a Return

  • To initiate a return, please contact +91 7906252825 or email us at

  • Provide your order number and a detailed reason for the return.

  • Our customer support team will guide you through the return process.

1.3 Return Shipping

  • Return shipping charges are the responsibility of the customer unless the return is due to an error on our part or a defective product.

1.4 Inspection and Approval

  • Once we receive your returned product, our team will inspect it for eligibility.

  • If the product meets our return criteria, we will process the refund or replacement as requested.

2. Refunds

We aim to process refunds as quickly as possible, and they will be issued using the original payment method used during the purchase. Please note the following refund details:

2.1 Refund Processing Time

  • Refunds are typically processed within 5-10 business days after receiving the returned product.

  • Depending on your payment method and bank, it may take additional time for the refund to reflect in your account.

2.2 Non-Refundable Items

  • Certain products, such as downloadable software or services, may not be eligible for refunds unless they are defective or malfunctioning.

3. Defective Products

If you receive a defective product, please contact us immediately. We will arrange for a replacement or a refund, depending on your preference and product availability.

4. Cancellation

If you wish to cancel an order before it has been shipped, please contact us as soon as possible. We will make every effort to accommodate your request.

5. Contact Information

If you have any questions or need assistance with the return and refund process, please contact us:


6. Changes to this Policy

SPOK Technocom reserves the right to update or modify this Return & Refund Policy at any time. Any changes will be posted on our website, and the revised policy will apply to all purchases made after the date of the policy update.

By making a purchase with SPOK Technocom, you agree to abide by this Return & Refund Policy.

Please note that this policy is subject to change, and customers are encouraged to review it periodically for updates.

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