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Privacy Policy

Last Updated: 10/2023

This Privacy Policy ("Policy") applies to SPOK Technocom ("we," "us," or "our"), a company that provides a wide range of IT and Logistic solutions, including our online shop. We are committed to protecting the privacy of our customers and users. This Policy outlines how we collect, use, disclose, and protect your personal information. By accessing or using our website and services, you consent to the practices described in this Policy.

1. Information We Collect

We collect and process various types of information, including:

1.1 Personal Information

  • Contact Information: such as your name, email address, phone number, and mailing address.

  • Account Information: if you create an account with us, we may collect your username and password.

  • Payment Information: when you make a purchase, we collect payment details, such as credit card information.

  • Communications: records of your interactions with us, including emails, live chat, and customer support inquiries.

1.2 Non-Personal Information

  • Website Usage Data: information about how you use our website, including IP address, browser type, device information, and cookies.

  • Aggregated Data: data that is anonymized and aggregated for analytical purposes.

2. How We Use Your Information

We use your personal information for various purposes, including:

2.1 Providing Services

  • To process and fulfill your orders and requests.

  • To communicate with you about your orders and account.

  • To provide customer support and respond to inquiries.

2.2 Marketing and Promotions

  • To send you marketing communications, newsletters, and promotional offers (you may opt-out at any time).

  • To personalize your experience and provide content and offers tailored to your interests.

2.3 Analytics and Improvement

  • To analyze website usage and improve our products and services.

  • To monitor and enhance the security of our website and services.

2.4 Legal and Compliance

  • To comply with legal obligations and resolve disputes.

  • To protect our rights, privacy, safety, and property.

3.  Information Sharing

We may share your personal information in the following circumstances:

3.1 With Service Providers

​We may share information with trusted third-party service providers who help us operate our website and deliver our services.

3.2 Legal Compliance

​We may disclose information if required by law or to protect our rights or safety, or the rights or safety of others.

3.3 Business Transactions

​In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

4. Your Choices and Rights

You have the right to:

  • Access, update, or delete your personal information.

  • Withdraw your consent for marketing communications.

  • Object to the processing of your personal information.

5. Security

We take reasonable measures to protect your personal information from unauthorized access and use. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.

6. Contact Us

If you have any questions or concerns about our privacy policy, please don't hesitate to contact our customer support. We are here to assist you and provide the best possible shopping experience.

Thank you for choosing SPOK Technocom. We appreciate your business.

SPOK Technocom

+91 7906252825

Uttar Pradesh

7. Right to Revise

We reserve the right to revise this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Policy on our website.

By continuing to use our website and services after any changes to this Policy, you accept and agree to the updated terms. Please review this Policy periodically for updates.

We may update this Policy from time to time to reflect changes in our business practices or legal requirements. We will notify you of any material changes by posting the updated Policy on our website and updating the "Effective Date" at the top of this page. Your continued use of our services after any changes indicates your acceptance of the revised Policy. It is your responsibility to review this Policy periodically to stay informed about our data practices.

Thank you for trusting SPOK Technocom with your personal information.

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